How AI Will Transform IT Service Management
Business 2 Community, August 30th, 2019

Volume 258, Issue 1 Article 84637
September 8, 2019

"Artificial Intelligence or, what we call machine intelligence is all set to create an unprecedented phenomenon shortly," notes Hutch Morzaria in Business 2 Community.

"The rate of its progression has been swift, dramatic and very real, and as Elon Musk said: 'It is capable of vastly more than anyone knows and the rate of improvement is exponential.' Artificial Intelligence in the realm of IT, has a vast potential in developing and transforming the IT Service Management (ITSM)..."