IT News and Events (SFTA Edition)
Sep 6th, 2021 — Sep 12th, 2021 Generate the Custom HTML Email for this Issue
Sections in this issue:
click to jump to section
Volume 282, Issue 2 << Previous Issue | Next Issue >>
IT News - CxO
x
7 IT Metrics That Matter Most
CIO, September 2nd, 2021
John Edwards writes in CIO, "Metrics are essential tools that help IT leaders focus their teams and resources on important core business areas, such as transformation and operations. Yet while highly useful, metrics can also be dangerous when improperly used. It's easy, for instance, to rely on the wrong metric to track a specific operation, a mistake that can lead to inaccurate or misleading results. Complicating things is the constant flow of new metrics, many of which have yet to prove their long-term value..."
Digital Transformation Metrics: 5 Questions To Ask
The Enterprisers Project, August 30th, 2021
"Just about every company understands the importance of digital transformation in 2021," opines Andrew Butt in The Enterprisers Project. "From surging online consumer activity to the digital tools that can drastically improve communication, collaboration, and productivity, it's clear that the companies that fail to digitize their operations and services will be at a severe competitive disadvantage.

But for a company's digital transformation work to be deemed successful, you will need to assess several key performance indicators. An effective digital transformation isn't a box companies can check: It's an ongoing process that requires constant evaluation and adjustment..."

The CIO's Role In Maintaining A Strong Supply Chain
CIO Dive, August 30th, 2021
Jason Dury, Jack O'Meara write in CIO Dive, "The job of chief information officer is not for those that have trouble managing stress, time, or big issues. CIOs who take an enterprise-wide and business leadership view of their responsibilities have numerous, immensely important, wide-ranging, and both strategic and operationally detailed roles.

CIOs have to work in a collaborative way with other business and government leaders because there is inevitably overlap in key functional areas. And some of these areas, such as cybersecurity, are growing significantly..."

CIO Think Tank: 5G In The Enterprise
CIO, September 1st, 2021
"Last year," notes Derek Slater in CIO, "a sudden shift to remote work reinforced a vital concept that companies might have started taking for granted: Connectivity is the lifeblood of work. What role should 5G, the latest generation of wireless broadband, play in that connection?

That's the question explored in a series of virtual CIO Think Tank roundtables held in May and June 2021. Dozens of IT leaders took part in three panel discussions, identifying 5G's potential and hurdles for enterprise adoption, highlighting innovative possible use cases, and illuminating the kinds of partnerships needed for 5G technology and infrastructure..."

CXOTALK: Customer Experience, Ecommerce, and Digital Transformation at FTD
CXOTALK, August 30th, 2021
Charlie also explains the customer service and supply chain implications of running an eCommerce website selling perishable products like flowers.

TRANSCRIPT

  • About FTD and the flower business
  • Customer satisfaction and experience
  • Challenges to creating customer success and loyalty
  • Complexities of eCommerce
  • CEO priorities
  • Corporate culture and customer service
  • Building customer loyalty and employee trust
  • Using data in corporate operations

This transcript was lightly edited for length and clarity.

3 Storytelling Lessons Learned: CIOs Share
The Enterprisers Project, September 2nd, 2021
Carla Rudder writes in The Enterprisers Project, "Effective storytelling in IT can help leaders win buy-in for an idea, rally their teams to take on a tough project, and make work meaningful for people on the front lines. But getting everyone on board with your vision is rarely as simple as telling a single story. It takes patience, repetition, reflection, and practice to hone this valuable core skill.

We asked CIOs who recently won the 2021 Seattle CIO of the Year ORBIE Awards what storytelling victories from their career they are proud of. The awards were presented by the Seattle CIO Leadership Association, a professional community that annually recognizes CIOs for their excellence in technology leadership..."

Getting Ahead Of A Major Blind Spot For CISOs: Third-Party Risk
HelpNet Security, September 1st, 2021
"In today's digital world, those days are a thing of the past with a growing number of businesses relying on third-party vendors to scale, save time and outsource expertise in order to stay ahead. With this change, new security risks affiliated with third-party vendors are more prevalent than ever before.

Supply-chain attacks like SolarWinds making headlines and causing domino effects to organizations involved have made third-party security risk a topic that's present in boardrooms and SOCs alike. In fact, supply-chain attacks were reported as one of the top concerns of U.S. CISOs in 2021..."

IT News - Storage
x
Is This The Fastest USB Flash Drive In The World?
techradar.pro, August 31st, 2021
"Kingston has announced that its new high performance USB-C flash drive the DataTraveler Max is now available," reports Anthony Spadafora in techradar.pro.

"The DataTraveler Max (DT Max) is one of the fastest USB drives on the market with read speeds of up to 1000 Mbps and write speeds of up to 900 Mbps.

According to Kingston, the company designed the DT Max with portability and convenience in mind. However, the flash drive also features a unique ridged casing that protects its USB-C connector when its not in use and is easily moved in a single motion..."

Is There Any Scope Left For Storage Industry Real Innovation?
StorageNewsletter.com, August 31st, 2021
Every day, vendors announce new products that seemingly offer something different from the myriad of competing solutions already available; but are these simple updates to existing technologies, with a few tweaks and additions? Or are they truly original? At a time when so much has already been developed, can storage vendors still be innovative?

To find out, let's go back to the very start of the storage industry as we know it. It was nearly a century ago, in 1928, that Austrian scientist Fritz Pfleumer patented the first magnetic tape. Since then, tape has played a significant role in the storage of data. Veniamin Simonov, director of product management, Nakivo, Inc., agrees: 'There have been numerous breakthroughs in the storage industry since the times of magnetic tape which, over the years, has helped to revolutionise how data is stored. Since then, we've seen the move to disk storage, which has included floppy disks, HDD drives, optical disk drives, and so on.'

Hybrid Disk/Flash Storage Isn't New, But It Is Getting Better
The Next Platform, September 1st, 2021
Jeffrey Burt writes in The Next Platform, "At the time the deal was announced in 2015 - the acquisition closed a year later - then-CEO of Western Digital Steve Milligan boasted that the 'combined company will be ideally positioned to capture the growth opportunities created by the rapidly evolving storage industry.' The company also noted that with SanDisk in the fold, the combination of the two will enable Western Digital to 'vertically integrate into NAND, securing long-term access to solid state technology at lower cost.'

The deal gave Western Digital a much broader portfolio of technologies and expanded reach beyond HDDs. Earlier this month, the company announced that in the most recent quarter, revenue jumped 15 percent year-over-year, to $4.9 billion..."

Set Up A Rock-Solid Virtualized Storage Management Strategy
SearchServerVirtualization, August 30th, 2021
"Despite the benefits of virtualized storage," writes Robert Sheldon in SearchServerVirtualization, "there's not a clear way to deploy or manage the technology; this is in part because organizations have different requirements, and offerings vary significantly in capabilities, technology requirements and use cases.

Storage virtualization can help simplify management and improve resource use. It also streamlines advanced feature application across the storage pool and extend the life of older storage systems.

When admins deploy and manage virtual storage, they must account for four main considerations..."

New Workloads Driving All-Flash Object Storage Adoption, Says ESG
Blocks & File, August 31st, 2021
Daniel Robinson writes in Blocks & File, "Key findings of the report - The Digital Era Is Fueling Adoption of All-flash Object Storage - are that all-flash object storage is still in its early adoption phase, but ESG expects it to become pervasive. While 95 per cent of organisations are using flash storage systems, only 23 per cent of those use all-flash object storage. At the same time, 87 per cent of those not currently using it intend to evaluate the technology over the next year..."
Five Key Questions To Ask About Storage-As-A-Service And Consumption Models
ComputerWeekly, September 3rd, 2021
"Enterprises have long had to balance capital and operational expenditure (capex/opex) when it comes to their IT budgets. Storage is no exception," writes Stephen Pritchard in ComputerWeekly.

"Over the past decade, the volume of data being stored has risen sharply - and continues to do so. Researchers at Statista predict an average annual growth rate of 42% between 2020 and 2022.

But predicting exactly how much storage any one business needs remains difficult. Businesses risk over-provisioning, and so leaving valuable capital equipment underused, or investing too little in storage capacity, making it harder to roll out new applications. This has fuelled the rise of as-a-service and consumption models of storage procurement..."

    IT News - AI
    x
    Three Ways Conversational AI Could Boost Productivity
    ComputerWorld, September 3rd, 2021
    "Conversational AI is," writes Rob Enderle in ComputerWorld, "at heart, a new interface in computing where the computer learns how to best work with a human rather than the reverse. While primarily focused for now on tele-sales, it has several other potential uses, including personal tutors or virtual bosses. Being a digital boss myself, this last may be particularly critical during the pandemic because those working from home can get distracted by things that might not have been intrusive when in the office..."
    Meet The New Demand For Creativity With AI
    Forrester, September 2nd, 2021
    Diego Lo Giudice, writes for Forrester, "Future fit organizations responded with utmost creativity by pivoting quickly to new business models while supporting existing customers. They optimized and automated processes and reorganized their workforce to adapt to the new context. And they quickly adopted new technologies that helped them become more resilient. Will all of the urgency brought about by the pandemic just disappear?

    Based on past pandemic events, scientists say that, on average, 50% of what changes during a pandemic stays. Pandemics prove that humans and organizations change quickly when put under pressure. Forrester believes that in the digital world, businesses must and will keep most of the changes made during the pandemic going forward..."

      Looking For AI Success? It's All About The Data
      EnterpriseAI, August 30th, 2021
      "Within the workflows, organizations are finding and confirming that starting with good data plays the largest role in producing accurate insights, writes David Willingham in EnterpriseAI.

      "That is because when the data is fed into a model, it shapes how the model analyzes, learns, and arrives at its decisions. If that model is forced to analyze substandard data, its insights will be substandard. Conversely, if the model is fed the most accurate and useful data available, its insights will be useful.

      So how does one ensure the data fed into an AI model is the best available?..."

      The State of MLOps in 2021
      ZDNet, September 3rd, 2021
      "How is the MLOps market defined, what should you be looking for if you want to address MLOps in your organization, and what are the options?" asks George Anadiotis in ZDNet.

      These are all highly relevant questions to operationalize machine learning -- and not just because MLOps is hitting peak (Gartner) hype. A few people are trying to address those in the Gartners of the world and beyond.

      Ori Cohen and Lior Gavish are among them. Their opinion counts because they are both machine learning practitioners with years of experience whose daily job touches upon various aspects of MLOps..."

      vBeers-SF
      x
      In Person: vBeers South Florida (Biergarten Boca) (September 15th)
      Wednesday, September 15th, 2021: 6:00 PM to 8:00 PM
      vBeers meetups are informal networking events for South Florida Tech professionals.

      In-person, after work vBeers resumed in June!

      September

      • Wednesday 8th - Funky Buddha, Oakland Park
      • Wednesday 15th - Biergarten Boca, Boca Raton
      • Wednesday 22nd - Flossie's Bar & Grill, Ft. Lauderdale

      October

      • Wednesday 6th - Zoom
      • Wednesday 13th - Funky Buddha, Oakland Park
      • Wednesday 20th - Biergarten Boca, Boca Raton
      • Wednesday 27th - Mike's at Venetia, Miami

      Hang out with IT colleagues after work!

      vBeers is sponsored by TechLauderdale:

      • "TechLauderdale promotes the growth, connectivity, and awareness of the thriving technology ecosystem in Greater Fort Lauderdale"

      Hosted by John J. McLaughlin

      vBeers South Florida @ Flossie's Bar & Grill, Ft. Lauderdale (September 22nd) with South Florida Tech Hub
      Wednesday, September 22nd, 2021: 6:00 PM to 8:00 PM
      vBeers meetups are informal networking events for South Florida Tech professionals.

      In-person, after work vBeers resumed in June!

      September

      • Wednesday 8th - Funky Buddha, Oakland Park
      • Wednesday 15th - Biergarten Boca, Boca Raton
      • Wednesday 22nd - Flossie's Bar & Grill, Ft. Lauderdale

      October

      • Wednesday 6th - Zoom
      • Wednesday 13th - Funky Buddha, Oakland Park
      • Wednesday 20th - Biergarten Boca, Boca Raton
      • Wednesday 27th - Mike's at Venetia, Miami

      Hang out with IT colleagues after work!

      vBeers is sponsored by TechLauderdale:

      • "TechLauderdale promotes the growth, connectivity, and awareness of the thriving technology ecosystem in Greater Fort Lauderdale"

      Hosted by John J. McLaughlin

      IT News - Linux
      x
      Linux Kernel 5.14 Officially Released, This Is What's New
      9to5linux, August 30th, 2021
      "Less than two months in development, the Linux 5.14 kernel brings cool new features to the table," reports Marius Nestor in 9to5linux, "such as the merge of the core scheduling functionality to better protect our Linux computers against some Spectre vulnerabilities, the burstable CFS bandwidth controller, or the new mechanism for better controlling resource limits within user namespaces.

      Also new is an I/O priority controller for control groups designed for managing the priority of block-I/O requests generated by the members of each group, a new rate limiter for the split-lock detection feature on the x86 architecture for sleeping processes that create a split lock, as well as a new PCI-over-virtio driver for supporting PCI drivers in user-mode..."

      IT News - Security
      x
      What Are The Cybersecurity Threats Every Board Needs To Be Aware Of Today?
      ITProPortal, August 31st, 2021
      Pascal Geenens writes in ITProPortal, "In the last few months the cyber security community has witnessed the propagation of new organized hacktivist groups spurred on by the innovations used by nation-states. Pascal Geenens, director of threat intelligence at Radware, provides the low down.

      In the second quarter of 2021, companies were fending off each month on average around 5000 malicious events. Compared to the second quarter of 2020, this represents a jump in blocked attacks of around 30 percent and an increase of more than 40 percent in average blocked volume. Companies based in America and Europe, Middle East and Africa had to defend against twice as much volume compared to Asia Pacific..."

      FBI And CISA Warn That Cybercriminals Don't Take Holidays
      Security Boulevard, September 2nd, 2021
      Graham Cluley wrote in Security Boulevard "With the Labor Day weekend rapidly approaching, the agencies have reminded businesses to be especially vigilant, remain diligent about their network defences, and 'engage in preemptive threat hunting on their networks to search for signs of threat actors.'

      To underline their point, the FBI and CISA have warned that they have noted a trend for ransomware and other cyber attacks to occur at times when offices are normally closed. To underline the seriousness of the issue, the agencies have detailed three major ransomware attacks in recent months that coincided with holiday weekends, causing significant disruption:..."

      Cloud Infrastructure Entitlements Management (CIEM) & Identity Management For Beginners
      Security Boulevard, August 31st, 2021
      "The security boundary of your cloud is your Identities," writes Eric Kedrosky in Security Boulevard, "both people users and non-people identities, and they need to be managed accordingly. There can be tens of thousands of non-people identities in your cloud environment, and it is the use cases of these non-people identities make security even more complex.

      Identity-based use cases are proliferating dramatically, which brings into question their entitlements. In the cloud, we call these entitlements an Identity's Effective Permissions, the end-to-end permission of the actions that an Identity can take and the data it can access..."

      Why Phishing Is A Bigger Threat Than Ransomware
      Security Boulevard, September 1st, 2021
      "In fact," writes Jonathan Andresen in Security Boulevard, "just this past week Microsoft warned of a widespread credential phishing campaign that leverages open redirector links in email communications as a vector to trick users into visiting malicious websites while effectively bypassing security software.

      'Attackers combine these links with social engineering baits that impersonate well-known productivity tools and services to lure users into clicking,' Microsoft 365 Defender Threat Intelligence Team said in a report published this week.

      Ransom DDoS: What You Need To Know Now
      Security Boulevard, August 31st, 2021
      "As security teams prepare cyber-attack mitigation strategies for 2022, data collected by Imperva strongly suggests that evaluating and improving RDoS detection and response capabilities should be a priority," notes Bruce Lynch in Security Boulevard. "In this post, we'll explain what an RDoS attack is, how it plays out, and what you need to do to prevent it.

      RDoS attacks are DDoS attacks - malicious attempts to make an online service unavailable to users, usually by temporarily interrupting or suspending the services of its hosting server - with an extortion component. Today, they are remarkably easy to carry out. The technical skills required to carry out an RDoS attack are extremely low, and the tools for reconnaissance on your organization's networks are publicly available. DDoS 'stressors', a.k.a. 'DDoSers' or 'Booters' which are ostensibly intended to enable you to research and pressure test your network, actually help cybercriminals plan an attack against your network. Search engines make it simple for hackers to collect information about all of your network ranges and networking services, information that you use to keep your IT systems working and accessible, but which makes your systems easier to attack..."

      Best Threat Intelligence Platforms & Tools For 2021
      CIOinsight, September 1st, 2021
      "Threat intelligence helps IT to stay one step ahead of cybercriminals and prevent information or financial loss," notes Drew Robb in CIOinsight.

      "This makes it possible to warn organizations about potentially malicious activity inside the network. Unusual patterns or behavior are flagged so security analysts can find out what is going on.

      Threat intelligence platforms, then, deal with any threats or potential threats related to computer systems and web-based applications. This represents a way to collect relevant information relating to cyber threats. Further, threat intelligence software applies analytics to that information, adding a predictive capability and risk estimation..."

      IT News - CRM
      x
      CRM System: Important Benefits Of Getting One For Your Business
      Business 2 Community, September 2nd, 2021
      Rick Kranz notes in Business 2 Community, "After all, you need to stay focused on your customers (and prospective customers) at all times. This is in order to provide them with relevant messaging, informative content, and exceptional experiences.

      That being said, what are some of the specific benefits that a CRM system can offer? Let's dig into that question and see how many key benefits we can unearth..."

      Hubspot CRM: What Is It And How Can It Benefit Your Business?
      Business 2 Community, August 30th, 2021
      "CRM stands for customer relationship management," writes Rick Kranz in Business 2 Community. "And as its name implies, a CRM system is designed for managing most (if not all) aspects of your relationships with your customers. Of course, there is a lot of different CRM options on the market today. One of the most popular ones is the HubSpot CRM system. Why should you seriously consider investing in it? Let's discuss just a few reasons why in the information below.

      The advantages of using a CRM platform as a 'single source of truth' are plainly evident, especially when you think about how companies used to keep track of customer data. Perhaps the marketing team would have a 'buyer's journey' in place to inform their ad creative. Sales reps would have their own tools designed to nurture leads and close deals. Senior management would have a high-level strategy for expanding brand awareness via multiple channels that their consumers preferred. However, all of this information was fragmented at best, and often led to mixed results..."

      The Impact Of Using A CRM On Business Activities
      Business 2 Community, September 3rd, 2021
      Matthew Popham writes in Business 2 Community, "Because we have all the customer data in one hub, it greatly improves operational efficiency. Lending a helping hand in improved customer service and sales is beneficial for everyone involved.

      A CRM system allows for personalized messages and offers as well as tracking data to extract insights. This leads to a more effective sales strategy, which is essential in today's business environment.

      Marketing and sales processes run more smoothly with a CRM system. The sales department can work independently while collaborating seamlessly with other departments like marketing. Questions like, 'Who spoke to the client last?' or 'What did they talk about?', become obsolete..."

      IT News - HR
      x
      How HR Departments Of One Can Claim A 'Seat At The Table'
      HRDIVE, September 2nd, 2021
      "The HR pros who operate solo deal with a conundrum: They're assigned long lists of administrative tasks, but they're likely to want more strategic work," writes Katie Clarey in HRDIVE.

      "This problem pushes single-person HR departments to prioritize agility and efficiency, according to Lori Kleiman, a consultant and speaker who specializes in small business operations. To make progress toward their goals, practitioners need to consider the practical and the philosophical, said Kleiman, who once staffed an HR department of one. They'll need to find tech tools that help them multitask, for instance; they'll also need to devise a strategy to ensure their department contributes to business growth..."

        IT News - IoT
        x
        Why Can't IoT Get Out Of Its Own Way?
        IoT Agenda, September 2nd, 2021
        Brian Gilmore writes in IoT Agenda, "It is a recurring theme across enterprises, whether startups or Fortune 100: IoT is more complicated than we'd hoped. From the early promises of the first IoT platforms to the utter confusion of the hundreds that followed in those footsteps, the IoT ecosystem is still a Wild West of vendors, slide decks and handwaving. And the customers suffer for it.

        The failure rate for IoT projects is estimated to be anywhere from 50% to 75%. Including all of the one-offs and home lab proofs of concept makes that rate far higher. Like the cloud -- and just about every other massive technology trend before it -- IoT was a product before it was out of the cradle. Nobody wanted to miss the bus this time, and the market acted before it really stopped to think about the basics. So, what is IoT, and why would we use it?..."

        How Edge Computing Can Unlock The Potential Of IoT
        techradar.pro, September 3rd, 2021
        "Cloud technology has long been accepted as fundamental to the way the modern world operates," writes Tim Lovejoy in techradar.pro, "with even the most skeptical and reluctant sectors now embracing the value it offers. What comes next, as IoT devices proliferate in our work and home lives, is a move towards edge computing, which has particular advantages for the public sector.

        IoT presents vast opportunities across the public sector. Autonomous transport, health monitoring devices, traffic and lighting applications, law enforcement are all possibilities as well as smart bin sensors to ensure rubbish never overflows..."

        IT News - PM
        x
        Best IT Project Management Tools & Software 2021
        IT Business Edge, September 1st, 2021
        Jenn Fulmer writes in IT Business Edge, "Despite the large projects they're facing, only 23 percent of organizations use a project management tool, leaving over 50 percent of teams without the key performance indicators they need to effectively evaluate projects and processes. IT project management software helps companies stay on track with their project goals, identify bottlenecks quickly, and improve their project procedures overall..."
        IT News - Cloud
        x
        How To Improve Cloud Management
        DevOps.com, September 3rd, 2021
        "The COVID-19 pandemic has vastly accelerated cloud adoption. To support remote work, many businesses have moved workloads from on-premises servers to the public cloud. At the same time, thanks to the proliferation of technologies like AI and machine learning, organizations are generating more data than ever, much of which is also being stored in the cloud. It's no surprise then, that the explosion in demand for cloud services is showing no sign of slowing down. Gartner predicts that worldwide end-user spending on public cloud services is forecast to grow by 23.1% in 2021 to total $332.3 billion..."
        IT News - Technology
        x
        Look for PCIe 5.0, NVMe 2.0 to boost storage performance
        SearchStorage, September 2nd, 2021
        "Enterprise buyers in need of higher performance storage might want to start checking with vendors about their plans to support PCIe 5.0 and NVMe 2.0 technologies," writes Carol Sliwa in SearchStorage.

        "The NVM Express Inc. organization recently finalized the 2.0 version of the non-volatile memory specification that can help to lower latency and boost storage performance. New NVMe 2.0 features include command sets for key-value (KV) and Zoned Namespace (ZNS) technologies that can run on PCIe, remote direct memory access (RDMA) and TCP transports..."

        IT News - Developer
        x
        Top Programming Languages: Why One Language Dominates When It Comes To New Technologies
        ZDNet, September 1st, 2021
        "Python remains a clear leader among programming languages for engineers, beating out Java, and JavaScript in IEEE Spectrum's 2021 language rankings," reports Liam Tung in ZDNet.

        "The publication IEEE Spectrum taps members from the Institute of Electrical and Electronics Engineers (IEEE) and other sources to come up with its annual programming language rankings.

        Once again, IEEE Spectrum puts Python as the most popular programming language. It's seen massive growth because it's relatively easy to learn and has a healthy ecosystem of libraries to refine its use in data science and machine learning, such as Tensor Flow, NumPy and SciPy..."

        SF IT Events News
        x
        Summary of Upcoming South Florida IT Events
        See articles for details
        Register for a custom edition of the newsletter.

        This Week

        Monday, September 13th, 2021

        Tuesday, September 14th, 2021

        Wednesday, September 15th, 2021

        Thursday, September 16th, 2021

        Friday, September 17th, 2021

        Saturday, September 18th, 2021

        Next Week

        Monday, September 20th, 2021

        Tuesday, September 21st, 2021

        Wednesday, September 22nd, 2021

        Thursday, September 23rd, 2021

        Later This Year

        Monday, September 27th, 2021

        Tuesday, September 28th, 2021

        Thursday, September 30th, 2021

        Tuesday, October 12th, 2021

        Tuesday, October 19th, 2021

        Friday, November 5th, 2021

        Sign Up for your own subscription.