Digital transformation is a journey rather than a destination. That
can make it tricky for IT teams that are traditionally accustomed to
measuring success in postmortem-type results or ongoing performance
metrics. However, it's especially important to track digital
'The harsh reality is that around 70 percent of digital transformations
fail, and this was pre-pandemic. COVID-19 is accelerating demand for
digital transformation faster than ever before as the pandemic is exposing
mass inefficiencies and disrupting traditional ecosystems and business
models,' says Kevin McCaffrey, CEO and founder of digital transformation
consultancy Tr3Dent. 'Now more than ever, companies across every industry
must make sure they're on the right path with digital transformation to
ensure business continuity and remain competitive.'
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