Cloud CRM Enlisted In COVID Contact Tracing
GCN, June 16th, 2020
June 28, 2020,
Volume 267, Issue 4

Stephanie Kanowitz writes in GCN, "Although deploying trained case workers to trace contacts of those exposed to a communicable disease isn't new -- it's been used to track smallpox, HIV and SARS, for example -- using technology for the job is. A recent report from Johns Hopkins University provides tips for public health agencies using digital contact-tracing tools, such as ensuring that technology design is flexible enough to change along with conditions, data is available to health professionals in a de-identified form and the solution has base features to protect privacy plus optional ones, such as location..."

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